TABLE OF CONTENTS
The cellular network provider dropped communication to the panel.
This could be due to the cellular network not being available or congested.
How to solve as a user
Try to connect again. If the issue persists, contact support.
How to solve as a technician
If the error continues to occur regularly, please check the following:
- Check that the Falcon communicator is installed in a location in your house that has adequate network coverage.
- Ensure that the signal strength is 5 and above.
- Check that the Falcon communication antenna is screwed in.
- For a Falcon communicator with dual sim cards, change the default sim to the network that has the best network coverage.